Consultant – Inbound Chat – Customer Operations (Pune)
Consultant – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, escalate complex issues to the appropriate team members, and contribute in the enhancement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also essential.
If you are eager about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Work with Eclerx
Are you dedicated about providing exceptional customer assistance? Do you have great communication skills? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides technology services. Our workforce is passionate to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer requests in a timely and helpful manner
* Resolving with customer concerns
* Recording customer history
This is opportunity to become part of a dynamic team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune of Support for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an amazing opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Assisting customers with product information
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of contact for customers seeking assistance via our online chat platform. You'll provide efficient and informative solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will demand dialoguing with customers in a courteous and friendly manner.
- You will also be responsible for handling a spectrum of customer questions
- The company offers a rewarding work environment with opportunities for growth.